Free USA shipping on orders over $49🎉

Product details

In The Box
  • TREBLAB HD-360 Bluetooth Speaker;
  • 3.5mm AUX cable;
  • USB/Type-C Charging cable;
  • User Manual
  • Warranty Card


    NOTE: Manufacturer reserves the right to change the package contents along with the product upgrade. To learn the actual information regarding the package contents, please check IN THE BOX section.

Specs

Playtime:

Up to 20 hours

Charging Time:

2 hours

Bluetooth:

5.0

Battery:

Rechargeable Li-Ion

Capacity: 12000 mAh, 3.7 V

Input: 5.0 V / 0.5-2 A

Output: 5.0 V / 2.1A

Signal Range:

34 feet / 10 m

Frequency Response:

20 Hz – 18 kHz

TWS Support:

Yes

Output Power:

90W Peak Power (80 RMS)

Water Resistance:

IPX4

Phone Calls:

Built-in mic

Color:

Black

Features:

TWS pairing, NFC, 360° surround sound, touch controls

Dimensions:

5.79 x 5.79 x 7.68in

Weight:

5.72 pounds

Warranty:

1 Year

Seller Warranty Description

30-DAY RETURNS. Zero risk purchase.

Warranty

Every TREBLAB product purchased directly from our official store is covered by limited1 year warranty for New Products and 90 days warranty for Renewed.

f the product is determined to be defectiveTREBLAB will replacethe product or its defective parts.

If you experience any issues with your TREBLAB product, our Customer Care Agents are ready to help you. Please use Contact Us form.

Register your product
Delivery
  • FREE Standard Shipping on contiguous US orders over $49.
  • $4.95 on contiguous US orders under $49 and on all non-contiguous US orders.
  • 1 year warranty
  • 30 day money back guarantee

Standard Shipping:

  • Within the USA – up to 3-8 business days from the date of order shipment.
  • International orders - up to 15-20 business days from the date of order shipment.
  • Please note that due to the COVID-19 we temporary do not provide Expedited International delivery. There may be delays in domestic and Standard International delivery as well.

Expedited shipping:

  • Contiguous US – up to 2-3 business days from the date of order shipment and costs $20 per order.
  • Alaska, Hawaii and Puerto Rico - up to 3-5 business days from the date of order shipment and costs $25 per order.
  • International orders - up to 7 business days from the date of order shipment and costs $50 per order.

For more information, please, just click Shipping Policy. If you experience any issues with your TREBLAB product, our Customer Care Agents are ready to help you. Please use Contact Us form.

Returns

In order to return the item, please go to Support section above -> Contact Us -> Choose Product Model -> Return Product.

If any item received from TREBLAB does not meet your expectations, you may return the item within 30 days after you receive it.

If the product is determined to be defective within the warranty period due to improper materials or workmanship, TREBLAB will replace the product or its defective parts (with new or refurbished product) or refund your purchase.

For more information, please, just click Return Policy. If you experience any issues with your TREBLAB product, our Customer Care Agents are ready to help you. Please use Contact Us form.

Manual

We care about our planet — to stay green please download your User Manual here

Benefits

360° Surround Sound

Experience powerful 90 W peak audio with our portable Bluetooth speaker, featuring 5 drivers and 8 bass radiators for rich, deep sound.

22-Hour Playtime

Enjoy up to 22 hours of continuous play with this portable Bluetooth speaker, perfect for long outdoor adventures and parties.

IPX4 Waterproof Durability

Take your waterproof Bluetooth speaker anywhere; it withstands splashes and light rain, ideal for poolside or beach use.

Stable Connectivity

Effortlessly connect with Bluetooth 5.0 and NFC technology, making this Bluetooth speaker wireless and easy to pair with any device.

TWS Pairing and Touch Control

Enhance your audio experience by pairing two HD-360 Pro speakers for stereo sound; manage your music with intuitive touch controls on this wireless speaker.1-Year Warranty.

View More

Free USA shipping on orders over $49

Authorized Online Dealers

FAQs

Please read our FAQs page to find out more.

The speaker cannot be found by a source device, what should I do?
  1. Make sure that the speaker is not connected to any other device, as it can connect only to one device at a time.
  2. If the speaker shows that it is in pairing mode (the status indicator is blinking blue) but still cannot be found by the source device, try resetting the speaker to the factory settings by touching and holding the Pairing button for 3 seconds. Try to pair again.
I can see the speaker in the wireless device list, but it fails to connect to the source device, what to do?
  1. Try restarting the speaker, as well as turning off and turning back on the wireless communication feature on the source device.
  2. Try restarting the source device.
  3. If this does not help, check if there are any updates available for the source device, if yes, please install them and try to pair again.
  4. If still no luck, try resetting the speaker to the factory settings by pressing and holding the Pairing button for 3 seconds. Try to pair again.
The connection between the speaker and source device is inconsistent, what should I do?
  1. Make sure that you are using the speaker in a proper environment - there are no many other radio devices (routers, radio transmitters and so on) around, there are no radio/TV stations close to your location, as they can create signal interferences.
  2. Make sure that the distance between the speaker and the source device is appropriate - if connected to smartphones, it is around 33 feet (10 meters), if connected to laptops - a bit shorter - about 20 feet.
  3. Try resetting the speaker to the factory settings by pressing and holding the Volume + and Volume - buttons simultaneously for 3 seconds when the speaker is not connected to a device. Try to pair again.
How to pair two speakers in TWS mode?
  1. Make sure that the speaker name matches on both speakers (we had several upgrades and only the speakers of the same generation will pair in TWS, i.e. TREBLAB HD-360 will only pair with TREBLAB HD-360 and TREBLAB HD-360 Pro will pair only with TREBLAB HD-360 Pro).
  2. Turn on both speakers and connect one (to be Primary) to a source device.
  3. Make sure that another speaker is not connected to any other source device (the status indicator on the speaker should be blinking blue).
  4. Double-press the Pairing button on the speaker already connected to the source device.
  5. Wait until the Secondary speaker connects to the Primary one (you will hear a sound prompt and the blue LED on the Secondary speaker will become steady).

Get in touch with us

Have a question or need help? Fill out the form below and we’ll get back to you as soon as possible.