Free USA shipping on orders over $49๐ŸŽ‰

Product details

In The Box
  • TREBLAB XR500 Earbuds
  • 3 sizes of Silicone Eartips
  • TREBLAB XR500 Carrying case
  • TREBLAB XR500 Cable Clip
  • USB/Micro USB Charging cable
  • TREBLAB XR500 User Manual
  • Manufacturer reserves the right to change the package contents along with the product upgrade. Due to this, you may come across customers' photo/video reviews showing products/accessories that have been already upgraded or no longer included in the package. To learn the actual information regarding the package contents, please check IN THE BOX section.

Specs

Playtime:

Up to 9 hours

Charging Time:

2 hours

Bluetooth:

5.0

Battery:

100 mAh

Signal Range:

33 feet / 10 m

Frequency Response:

20 Hz โ€“ 20 kHz

Driver:

11 mm diameter

Noise Cancelation:

Passive (noise isolation)

Phone Calls:

Built-in mic, cVc 8.0

Water Resistance:

IPX7

Color:

Black / White / Purple / Pink / Black-Silver

Dimensions:

35 x 33 x 15 mm / 1.37 x 1.3 x 0.6 in

Weight:

22 g / 0.77 oz / 0.05 lb

On Device Control:

Multi-functional buttons:

On / Off

Volume control

Play / Pause

Next / Previous

Calls

Voice Assistant:

Siri, Google Assistant

Warranty:

1 Year

Warranty

Every TREBLAB product purchased directly from our of๏ฌcial store is covered by limited1 year warranty for New Products and 90 days warranty for Renewed.

f the product is determined to be defectiveTREBLAB will replacethe product or its defective parts.

If you experience any issues with your TREBLAB product, our Customer Care Agents are ready to help you. Please use Contact Us form.

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Delivery
  • FREE Standard Shipping on contiguous US orders over $49.
  • $4.95 on contiguous US orders under $49 and on all non-contiguous US orders.
  • 1 year warranty
  • 30 day money back guarantee

Standard Shipping:

  • Within the USA โ€“ up to 3-8 business days from the date of order shipment.
  • International orders - up to 15-20 business days from the date of order shipment.
  • Please note that due to the COVID-19 we temporary do not provide Expedited International delivery. There may be delays in domestic and Standard International delivery as well.

Expedited shipping:

  • Contiguous US โ€“ up to 2-3 business days from the date of order shipment and costs $20 per order.
  • Alaska, Hawaii and Puerto Rico - up to 3-5 business days from the date of order shipment and costs $25 per order.
  • International orders - up to 7 business days from the date of order shipment and costs $50 per order.

For more information, please, just click Shipping Policy. If you experience any issues with your TREBLAB product, our Customer Care Agents are ready to help you. Please use Contact Us form.

Returns

In order to return the item, please go to Support section above -> Contact Us -> Choose Product Model -> Return Product.

If any item received from TREBLAB does not meet your expectations, you may return the item within 30 days after you receive it.

If the product is determined to be defective within the warranty period due to improper materials or workmanship, TREBLAB will replace the product or its defective parts (with new or refurbished product) or refund your purchase.

For more information, please, just click Return Policy. If you experience any issues with your TREBLAB product, our Customer Care Agents are ready to help you. Please use Contact Us form.

Manual

We care about our planet โ€” to stay green please download your User Manual here

Benefits

True HD Sound And High Output Speakers

XR500 feature latest Bluetooth 5.0 technology with CD-like sound quality. Enjoy crisp treble and strong bass in the gym or on the go and feel the added motivation.

Ultimate Headphones For Sports

Extra comfortable, IPX7 Bluetooth headphones never fall off, thanks to XDrop ear-hooks. Whether youโ€™re a serious runner or just love hitting the gym, XR500 is a great choice.

Blocks Out The Noise

Our passive noise-cancelling earbuds come with expandable foam ear-tips that block outside noise and let you focus. Earphones will play up to 9 hours

Enhanced Connectivity And Pairing

Pair Bluetooth headphones to an iPhone, iPad or Android device easily in literally 5 sec. You can make and receive calls without interrupting your session with a built-in mic.

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Free USA shipping on orders over $49

Authorized Online Dealers

FAQs

Please read our FAQs page to find out more.

The earbuds cannot be found by a source device, what should I do?
  1. Make sure that the earbuds are not connected to any other device, as they can connect only to one device at a time.
  2. If the earbuds show that it is in pairing mode (the state indicator is blinking blue/red) but still cannot be found by the source device, try resetting the earbuds to the factory settings by putting them on charge, and pressing and holding the Power button until the state indicator blinks purple 3 times. Try to pair again.
I can see the earbuds in the wireless device list, but they fail to connect to the source device, what to do?
  1. Try restarting the earbuds, as well as turning off and turning back on the wireless communication feature on the source device.
  2. Try restarting the source device.
  3. If this does not help, check if there are any updates available for the source device, if yes, please install them and try to pair again.
  4. If still no luck, try resetting the earbuds to the factory settings by putting them on charge, and pressing and holding the Power button until the state indicator blinks purple 3 times. Try to pair again.
The connection between the earbuds and source device is inconsistent, what should I do?
  1. Make sure that you are using the earbuds in a proper environment - there are no many other radio devices (routers, radio transmitters and so on) around, there are no radio/TV stations close to your location, as they can create signal interferences.
  2. Make sure that the distance between the earbuds and the source device is appropriate - if connected to smartphones, it is around 33 feet (10 meters), if connected to laptops - a bit shorter - about 20 feet.
  3. Try resetting the earbuds to the factory settings by putting them on charge, and pressing and holding the Power button until the state indicator blinks purple 3 times. Try to pair again.
The sound in one side cuts in/out, what to do?

Check if the cord between the earbuds is damaged anyhow. If no, please contact our support team.

Get in touch with us

Have a question or need help? Fill out the form below and weโ€™ll get back to you as soon as possible.