Our Return Policy

If any item received from TREBLAB does not meet your expectations, you may return the item within 30 days after you receive it.
If the product is determined to be defective within the warranty period due to improper materials or workmanship, TREBLAB will replace the product or its defective parts (with new or refurbished product) or refund your purchase.

Note:

We are able to provide you with a one-time replacement only within the product warranty period.



TREBLAB company only accepts returns of products purchased directly from TREBLAB Official selling channels. We cannot accept a return if the product was purchased from an unauthorized seller.


Note:

1) If you purchased your product at one of our online retailers' stores and decided to return the item back for a money refund, please contact the retailer directly.
2) If you have received a defective item from a retailer and would like to return it for product replacement, please contact TREBLAB Customer Care using the Contact Us form.

Important Return Information

  1. We cannot make upgrades or downgrades of the products.

  2. Refunds can be issued to the original method of payment used only. Kindly note, as we are not charging payments directly, it may take some time to proceed through the marketplace payment system (or banking system).

  3. Expedited shipping is not refundable.

  4. Original shipping fee is not refundable if the return isn’t covered by the TREBLAB Warranty statements.

  5. In case of a non-defective item return, final refund amount may be reduced by up to 20% depending on the condition of the returned item.

  6. If you have questions regarding which return address to use, please contact Customer Service through Contact Us form or call us at 1-833-873-2522 between 10am and 5pm EDT, Monday through Friday.